Website: www.palmandesert.co.uk
Welcome to Palm Desert. These Terms and Conditions govern your use of our website and the purchase of any products from us. By accessing our site or placing an order, you agree to be bound by these terms. If you do not agree with any part of these terms, please do not use our website.
1. Company Information
This website is operated by Palm Desert Ltd
Registered Address: 298 High Rd, London E10 5PW, United Kingdom
Email: info@palmandesert.co.uk
Phone: +44 7425 796766
2. Use of Our Website
You agree to use the website only for lawful purposes and in a way that does not infringe the rights of others or restrict their use and enjoyment.
You must not misuse our website by knowingly introducing viruses, Trojans, or other malicious material.
3. Product Information
We make every effort to ensure that the descriptions, images, and prices of products listed on our site are accurate. However, minor variations in colour or design may occur due to photography or monitor settings.
All products are subject to availability. We reserve the right to change product offerings, pricing, or discontinue items at any time without prior notice.
4. Orders
By placing an order through our website, you confirm that:
- You are legally capable of entering into a binding contract.
- All details provided by you are accurate and complete.
We reserve the right to refuse or cancel any order if we suspect fraudulent activity or violation of these Terms and Conditions.
5. Payment
We accept online payments via secure payment gateways. All prices are in GBP (£) and include applicable VAT unless stated otherwise.
Your payment must be received in full before we process and ship your order.
6. Shipping & Delivery
Please refer to our Shipping Policy for full details. We aim to dispatch orders promptly, but delivery times may vary due to courier delays or unforeseen circumstances.
We are not responsible for delays or losses caused by third-party delivery providers once your order has left our premises.
7. Cancellations & Returns
You may cancel your order only before it has been shipped. Once shipped, cancellations, returns, or refunds are only applicable in cases where:
- The item is damaged or broken on arrival
- Items are missing or incorrect
Due to the perishable nature of our products (e.g., chocolates, desserts, and nuts), we do not accept returns for any other reason.
Please review our Refund and Returns Policy for complete details.
8. Intellectual Property
All content on our website, including logos, images, text, and graphics, is the property of Palm Desert Ltd or its content suppliers and is protected by UK intellectual property laws.
You may not use, copy, reproduce, or distribute any content from this website without our prior written permission.
9. Limitation of Liability
To the fullest extent permitted by law, Palm Desert shall not be liable for any indirect or consequential losses, including (but not limited to) loss of data, profits, or business, arising from your use of the site or purchase of our products.
We are only liable for direct loss up to the total value of the order placed.
10. Privacy
We take your privacy seriously. Please refer to our Privacy Policy to understand how we collect, store, and use your personal information.
11. Governing Law
These Terms and Conditions shall be governed and construed in accordance with the laws of England and Wales. Any disputes arising will be subject to the exclusive jurisdiction of the English courts.
12. Contact Us
If you have any questions about these Terms and Conditions, please contact us at:
📧 info@palmandesert.co.uk
📞 +44 7425 796766
📍 298 High Rd, London E10 5PW, United Kingdom
